Cancellations and Refunds

Your enrolment fees for live online instructor-led classes or events are secure.

Cancellation of a course must be a minimum of 7 business days prior to the course. Cancellations made less than 7 days prior to a course are not eligible for a refund. Written notice of cancellation shall be effective on the date the withdrawal is received by ILS.

• TRANSFERS: 100% Transfers to a different course DATE are accepted with 7-days’ notice before your first class start date. 100% Transfers to a different STUDENT of your choice are acceptable with 7-days’ notice before your first Zoom class start date.
• REFUNDS: A refund is offered within 14 days of purchase, provided that the online course hasn’t been completed or the first Zoom class has not yet occurred. To apply for a refund, please do so in writing by email request to accounts@colleen-joy.com
• A CANCELLATION FEE of $100 is charged for all cancellations to cover admin and bank charges.

Registration Transfers

Modifications to registration, including substitutions of participants or transfer of course dates, must be completed at least 7 days before the program date. Participants may contact ILS to modify their registration at info@innerlifeskills.com. Course changes will be allowed as long as there are spaces available.

ILS Course Cancellation

ILS reserves the right to cancel any event or course for reasons which are beyond our control, which include illness or insufficient student numbers. If ILS cancels an event or course, fees paid prior will be refunded in full.

Need help?

Contact us at info-at-innerlifeskills.com for questions related to refunds and returns.